Naturescapes & Watergardens

Opinions

• K P

  Oct, 15 2018
  ★ ☆ ☆ ☆ ☆
  We had our backflow tested by Naturescapes & Watergardens and were disapointed with our experience. Durring the test the technician broke the handle on our system. After speaking with the technician he told us he would repair it the next time he was in the area as he did not have a handle in his truck. A couple of months passed and we had not seen the broken handle repaired nor did we recieve a bill. Over three months after the backflow test we finally recieved a bill with an additional finance charge. So we called and were surprised by the unprofessional response we recieved. Not only did they damage our system, they refused to fix it, and stated there was no way they had not billed us previously and would not remove the finance charge.
  
  Needless to say I will not be using this company again and others should take caution before selecting them. The way we were treated and the unprofessional way this transaction was handled is unacceptable.

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